Get an MBA Equivalent Certification in International Customer Relationship Management Professional. ICRM 002 provides strategic advantages for career and business persons in accessing professional knowledge with practical precision.
SCRM LEVEL 2: STRATEGIC CUSTOMER RELATIONSHIP MANAGEMENT PROFESSIONAL
- Strategic Customer Relationship Framework
- Strategic Corporate Branding
- Strategy Development Process
- Value Creation Strategy
- Multi-Channel Integration Strategy
- Performance Assessment Strategy
- Database Management Strategy
- Blue Ocean Strategy
- Customer Acquisition and Retention Strategies
- Effective Communication Modelsü Case Studies
- Performance Appraisal
Duration: Five (5) days
Training Fees: SeventyThousand Naira (N70,000) Only
Registration Fee: Two thousand Naira (N2,500) only.